Shipping policy
Shipping Policy – Nayrah Threads
At Nayrah Threads, we are committed to delivering your orders with efficiency, reliability, and care. Please review our shipping policy below for a seamless shopping experience.
1. Order Processing
All orders are processed within 1–2 business days after confirmation.
For Cash on Delivery (COD) orders, verification via call or WhatsApp may be required prior to dispatch.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Timelines
Estimated delivery times are as follows:
Major Cities: 2–4 business days
Other مناطق (Areas): 3–6 business days
Please note that delivery timelines are estimates and may vary due to external factors.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
Any free shipping promotions will be clearly communicated on our website or campaigns.
4. Order Tracking
Once your order has been dispatched, you will receive a tracking ID via SMS or WhatsApp, allowing you to monitor your shipment in real-time.
5. Delivery Attempts
Our courier partners will make multiple delivery attempts. In case of unsuccessful delivery due to customer unavailability:
The order may be returned or canceled
Re-dispatch may require additional shipping charges
6. Customer Responsibility
Customers are responsible for providing accurate and complete shipping details.
Nayrah Threads will not be liable for delays or failed deliveries caused by incorrect or incomplete information.
7. Unexpected Delays
While we strive to meet our delivery commitments, delays may occur due to:
Weather conditions
Public holidays
Operational issues within courier services
In such cases, we appreciate your patience and understanding.
8. Service Coverage
We currently deliver nationwide across Pakistan.
International shipping is not available at this time.
9. Contact & Support
For any shipping-related inquiries or assistance, please contact us:
📩 Email: nayrahthreads605@gmail.com
📱 WhatsApp: +92 336 9555519